Robotic Process Automation (RPA) for the Public Sector

RPA solutions are a precursor to broader process automation. Get ahead of the private sector with ActiveBatch Workload Automation.

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Automate, Monitor, and Manage Innovative Digital Processes

RPA or Workload Automation?

RPA tools automate simplistic, repetitive tasks by interacting with user-interfaces (UI). As a result, minor changes to a UI often result in broken processes. This technical debt prevents businesses from developing reliable processes, puts additional pressure on IT, and increases operational costs.

Workload automation (WLA) is a popular alternative to RPA for several reasons. Because WLA interacts programmatically with applications and systems, WLA solutions offer a much broader scope of process automation with greater efficiency and reliability.

With ActiveBatch Workload Automation, IT can orchestrate and simplify complex processes, building resilient, end-to-end workflows that connect databases, IT infrastructure, and business applications.

ActiveBatch Integrated Jobs Library

Design Workflows with Confidence

ActiveBatch's Integrated Jobs Library provides hundreds of no-code, platform-neutral tasks and API connections. Drag-and-drop prebuilt tasks can be used to assemble processes across disparate systems and applications. Visualize your workflows, run simulations, and optimize processes from an integration and automation hub.

  • Business automation: Microsoft apps suite, HR platforms, enterprise resource planning (ERP), business process management (BPM), and BI tools

  • Automated incident management: bi-directional integrations with industry leaders like ServiceNow and SCSM  

  • Secure managed file transfers: SFTP, FTPS, and more, with advanced file event triggers and parallel transfer capabilities

Monitoring and Alerting

Integrate and consolidate your point solutions, legacy job schedulers, and in-house automation tools. Then monitor and manage processes across the enterprise using real-time views into all instances, workflows, and environments.

  • Analyze data and workflow progress, from high-level dashboards to detailed, in-depth analyses and reports

  • Prevent overruns on critical processes with automated SLA Monitoring

  • Access in-depth reports that make it easy to optimize the IT environment

  • Resolve issues in record time with automated alerting and detailed logging – or, avoid those issues altogether with auto-remediation


Policy-Driven Governance

Security and Compliance for Government Agencies

By automating and orchestrating processes from a single platform, users can stay on compliance’s good side with default settings for the whole organization. 

  • Streamline business rules across teams, departments, and geographic locations

  • Drive governance throughout the organization with full audit trails on all jobs and workflows

  • Prevent unauthorized access with granular permissioning, multi-factor authentication, and privileged access management

  • Minimize the impact of unwanted changes with complete revision histories and version rollbacks


ActiveBatch Self-Service Portal

Self-Service Automation for Public Services

Give users on-demand access to the automation they need with the ActiveBatch Self-Service Portal. Business units can execute and monitor the back office processes they rely on through a secure, intuitive user interface, without having to open an IT ticket. Accelerate time-to-insight for critical data and operations reports while reducing IT’s workload and driving faster decision-making.


Where Digital Transformation Meets the Digital Workforce

Frequently Asked Questions

RPA platforms are used to automate time-consuming, rules-based tasks that are generally well-defined. Users "train" software robots to complete routine business processes such as screen scraping. The benefits of RPA platforms come with trade-offs because of how RPA implementations interact with applications –at the user-interface level, so that any changes will render the tool unable to complete its process. This results in broken processes that are difficult to track and identify. ActiveBatch Workload Automation overcomes these challenges with broad process orchestration capabilities that reduce operational costs.

ActiveBatch's use cases are endless. As one customer recently stated in a case study, "If it's digital, ActiveBatch can do it." ActiveBatch enables users to build, monitor, and manage automated processes that span the data center, IT operations and infrastructure, business processes, and so much more. As a result, organizations are able to seamlessly coordinate data, dependencies, and resources between IT and business systems. This fluid relationship between data and business is key to financial services, front office data entry, supply chain reporting, research, and much more.

AActiveBatch provides intelligent automation facilities for managing resources across hybrid and multi-cloud environments. Users can leverage ActiveBatch’s Heuristic Queue Allocation facility which employs machine learning to pre-allocate resources according to historical usage trends and real-time demands. ActiveBatch also provides a Smart Queue facility that dynamically scales resources according to real-time demand. These facilities further minimize human intervention by allowing IT to automatically scale in order to meet high-volume spikes.

Business process automation (BPA software) enables users to automate manual, repetitive tasks, reducing human interventions into routine processes. Business process automation solutions provide no-code workflow development, real-time monitoring, alerting, auto-remediation, script life cycle management tools, and much more. Low-code business automation platforms like ActiveBatch are closely related to what Gartner refers to as intelligent business process management suites (iBPMS) because they provide full functionality for automating and managing the entire process life cycle.

Be ready to automate anything.

Build and automate workflows in half the time without the need for scripting. Gain operational peace of mind with real-time insights, customizable alerting, and more.

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