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Redwood Software named a Leader for two years in Gartner® Magic Quadrant™ for SOAP report

Gartner® has again recognized Redwood Software as a Leader in the 2025 Magic Quadrant™ for SOAP report.

Positioned furthest in Completeness of Vision

We feel Redwood's placement furthest in Completeness of Vision reflects three decades of automation leadership and more than 10 years of pioneering SaaS-based SOAP solutions. In our opinion, this forward-looking strategy, combined with a deep partnership with our customers, fuels the continuous innovation organizations and IT teams need to thrive in the next era of digital transformation, including advancements in AI that deliver predictive observability and actionable intelligence.

Positioned highest for Ability to Execute

In addition to its vision, Redwood was positioned highest for Ability to Execute. We believe global enterprises rely on our robust automation solutions to optimize mission-critical IT operations and business processes across hybrid environments. We feel this unwavering focus on execution excellence gives our customers the functionality to streamline end-to-end IT automation, drive transformative business results and scale without limitation.

See the full Gartner Magic Quadrant™ for SOAP report

A Gartner Magic Quadrant™ is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors.

We believe being named a Leader for a second consecutive year validates our dual commitment: innovating for the future while delivering the rock-solid reliability our customers depend on every day.

Access the complete report to review the full vendor analysis, understand why Redwood was recognized as a Leader and gain the essential insights to sel

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Gartner SOAP FAQs

What is a service orchestration automation platform?

According to Gartner, a Service Orchestration and Automation Platform (SOAP) is described as follows: “Service orchestration and automation platforms are essential for delivering business services through complex workloads. SOAPs unify workflow orchestration, workload automation and resource provisioning, extending across data pipelines and cloud-native architectures.” SOAPs adapt to use cases for application architectures, cloud-native infrastructure and data pipelines. Thus, they complement DevOps initiatives and integrate with toolchains to standardize digital business processes. Infrastructure and operations leaders (I&O leaders) can use SOAPs to design and implement business services with customer-focused agility, improving SLA outcomes and reducing operational costs.

What is the Gartner Magic Quadrant™?

”A Magic Quadrant™ provides a graphical competitive positioning of four types of technology providers in markets where growth is high and provider differentiation is distinct:

Leaders execute well against their current vision and are well-positioned for tomorrow.
Visionaries understand where the market is going or have a vision for changing market rules, but do not yet execute well.
Niche Players focus successfully on a small segment or are unfocused and do not out-innovate or outperform others.
Challengers execute well today or may dominate a large segment but do not demonstrate an understanding of market direction.”

Source: Gartner Magic Quadrant Research Methodology

Gartner, Inc. Magic Quadrant for Service Orchestration and Automation Platforms. Hassan Ennaciri, Daniel Betts, Cameron Haight, Chris Saunderson, etl. 26 Aug 2025.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

These graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from https://www.advsyscon.com/en-us/resource/gartner-soaps-mq.