Our Commitment to You:
The goal of our Technical Support Team is to provide outstanding product support to all of our customers. Whether you are beginning to work with us or have been a long-time customer, you will experience continued excellence in the quality of the support services we offer you.
Support Services Come Directly From the Experts:
The ASCI Technical Support Team is located alongside our Engineering Department, creating an environment of seamless interaction between our Software Development and Technical Support Teams. Rather than routing customers to non-experts, your cases are being directly managed by our product experts. The end result is exceptional service (97.6% Customer Satisfaction) experienced by our customers due to the quality of our response and resolution time and the limitless amount of professionalism and commitment that we have to offer our customers.
Our customers have the option to select a Technical Support
Plan that best suits their organization's requirements.
Here at ASCI, we take pride in the level of support we provide our customers, but
don't take our word for it. This image shows how customers rank our support