What is IT process automation?
IT process automation software allows IT professionals to develop, manage and monitor automated processes from a single dashboard. Typically these are repetitive, time-consuming manual tasks, like server provisioning and configuration, patch management, user provisioning and access management.
The benefits are reduced human error, optimized scalability and cost savings.
But with the evolution of IT, distributed IT environments with multiple vendors, diverse applications, expansive business operations and numerous processes have led IT teams to seek more than a simple automation solution for manual tasks.
They want end-to-end workflow automation across the entire enterprise with intelligent process automation and seamless adoption into DevOps processes while also bringing innovation to the customer experience. To ensure initiatives and project management don’t stall due to IT processes, IT teams want a user interface with role-based permissions, allowing for controlled levels of self-service and on-demand data access for business users. Self-service portals can automate common IT requests, report issues or access resources, freeing up IT resources.
Automate IT and business processes with ActiveBatch
ActiveBatch is a low-code workflow automation and enterprise job scheduler that enables IT to seamlessly integrate and coordinate a wide array of IT and business process automation (BPA) jobs. With a suite of features and capabilities for monitoring and managing distributed applications and systems, the ActiveBatch automation platform provides the tools needed to innovate and drive digital transformation efforts.
Key IT process automation features
IT process automation solutions are designed for the wide range of use cases needed in the modern enterprise. These features include:
- Event-driven architecture to support a wide range of event triggers, including email, FTP file events, message queues and more
- Flexible date/time and business day scheduling to ensure workflows run when needed
- In-depth workflow monitoring to significantly reduce job failures and minimize time-to-resolution
- Highly customizable notifications to help IT improve workload execution and Service Level Agreements (SLAs)
- Process modeling to test and optimize workflows before moving to production
- Intelligent automation tools leveraging artificial intelligence (AI) and machine learning (ML) intelligence to optimize resources and workload placement, reducing bottlenecks and slack time
Automate faster with ActiveBatch Job Steps Library
The ActiveBatch Job Steps Library provides hundreds of platform-agnostic job steps, allowing team members without advanced development skills to easily set up workflows. A user-friendly drag-and-drop interface lets you quickly build and orchestrate business processes while incorporating data and dependencies from disparate tools. IT teams can automate complex processes by coordinating and consolidating multiple process automation tools into one centralized platform.
Direct integrations are available for your most critical business applications and systems, including Microsoft, Amazon, Oracle, Informatica, SAP, IBM and many more along with full API accessibility. Users can load and execute RESTful Services, WSDLs, SOAP Web Services and more to connect real-time data, dependencies and business rules from any application or technology with an API.
ActiveBatch’s ability to orchestrate IT and business processes end-to-end from various solutions into a single solution, including:
- Process automation tools
- Business process management (BPM)/business process automation software
- Business applications
- Robotic process automation (RPA) tools
- Back office/employee onboarding/supply chain
- Customer relationship management (CRM) software
- Data entry/data management
- Big data/Hadoop
- And much more….