About This Datasheet
The ActiveBatch Extension for ServiceNow provides a comprehensive set of prebuilt actions and alerts so IT can automate and streamline incident management and resolution processes across platforms.
The ActiveBatch Extension for ServiceNow is bi-directional, meaning ServiceNow requests can be fulfilled from within ActiveBatch, while ActiveBatch workflows can also be triggered from within ServiceNow
 The ActiveBatch Extension for ServiceNow Datasheet
| ActiveBatch provides a comprehensive set of prebuilt and tested actions and alerts, including:
- Open Incident
- Update Incident
- Close Incident
- Get Incident
- Resolve Incident
- Query Incidents
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