RelayHealth Executes 3 Million Jobs Per Month with a 99% Success Rate

An ActiveBatch Workload Automation Success Story

In order to automate the batch processes and workloads they relied on, RelayHealth had been using a collection of Windows and Perl scripts that ran on a variety of legacy, manually operated scheduling solutions.

“We had no central point of control or monitoring; everything was based on basic date/time execution. We needed a real-time, business continuity solution.”

How RelayHealth Succeeds with ActiveBatch

With ActiveBatch (which is script language-independent), RelayHealth turned its existing scripts into reusable job steps, using ActiveBatch’s script vaulting and lifecycle management capabilities to protect those scripts.

The ActiveBatch Integrated Jobs Library provides hundreds of prebuilt job steps, allowing RelayHealth to assemble reliable FTP workflows that include encryption and decryption.

By The Numbers


RelayHealth executes over 3,000,000 jobs a month using ActiveBatch IT Automation.


RelayHealth has a 99% success rate on 3 million jobs each month, a 10% increase.

ActiveBatch has provided RelayHealth with a permissions-based security framework that limits the risk of unauthorized changes to each and every object in ActiveBatch.

For data and recovery backup, RelayHealth has leveraged ActiveBatch’s Non-Cluster Failover for its primary datacenter in the southeast United States.

By improving the success rate of their jobs and reducing the amount of time spent manually managing workloads, the IT organization has been able to expand their operations without having to hire additional personnel.

In Their Own Words

“[ActiveBatch] provided a single solution through which to execute and manage our disparate collection of scripts.”

“If we were still relying on scripting and manual automation of these processes, we would have had to expand our team. ActiveBatch has allowed us to do more with the same without the need of hiring an additional developer or architect.”

“If any user attempts to change a variable, modify the frequency of a job executing, a plan variable, etc., we are notified of the change via the ActiveBatch alert mechanisms and have to approve it.”

“As we identify additional process types that can be fit under the ActiveBatch umbrella, we’ll continue to grow and streamline our IT organization with ActiveBatch.”

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