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Support Services Come Directly From the Experts:
The ASCI Technical Support Team is located alongside our Engineering Department, creating an environment of seamless interaction between our Software Development and Technical Support Teams. Rather than routing customers to non-experts, your cases are being directly managed by our product experts. The end result is exceptional service (98.23% Customer Satisfaction) experienced by our customers due to the quality of our response and resolution time and the limitless amount of professionalism and commitment that we have to offer our customers.
Here at ASCI, we take pride in the level of support we provide our customers, but don't take our word for it. This image shows how customers rank our support services.
Our customers have the option to select a Technical Support Plan that best suits their organization's requirements.